30 Day Money Back Guarantee/Payments/Shipping/Loyalty Program

30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee on all purchases.

Return your unused product within 30 days of its delivery date for a full refund of the product purchase price. Upgraded or expedited shipping charges are nonrefundable.

No hassle. No problems.

Used the product and decided it was not right for you? Used products do not qualify for our standard return policy, but contact us and explain the situation. We may be able to work something out at our discretion.

Payments

Our primary payment gateway is Authorize.net through Shopify. We also accept PayPal.

Buy with confidence. UNDURCUVUR has been serving customers for more than a decade, with over 25,000 online orders and more than 500 customer reviews.

Discreet Packaging

Your privacy matters.

Smaller orders are shipped in discreet black padded poly mailers. Larger orders are shipped in plain cardboard boxes.

Our return address appears as:

UC, LLC

Free U.S. Shipping and Tracking

All U.S. orders receive:

Free standard shipping
Free USPS tracking

Free U.S. shipping includes the contiguous United States, Alaska, Hawaii, Puerto Rico, and U.S. territories.

Wholesale customers also receive free standard shipping.

Processing and Delivery Times

Standard orders are generally shipped using USPS Ground Advantage, with an estimated delivery time of 2–5 business days after USPS accepts the package.

We ship orders Monday through Friday and make every effort to ship the same day or the next business day. Orders received by 10:00 a.m. Eastern Time will generally ship the same business day whenever possible.

Tracking information will be provided when your order ships.

Carrier delivery times are estimates and are not guaranteed by UNDURCUVUR. Weather, holidays, service disruptions, destination, and other circumstances outside our control may affect delivery.

Faster Shipping Options

Faster shipping options are available at checkout.

Please review the estimated delivery time displayed for each service before completing your purchase. A carrier’s estimated transit time begins after the package has been accepted by the carrier and does not include our order-processing time.

Purchasing faster shipping does not guarantee a particular delivery date unless the selected carrier service specifically includes a delivery guarantee.

International Shipping

We ship globally.

International shipping rates are calculated at checkout based on the destination and order.

International customers are responsible for any applicable customs duties, import taxes, brokerage charges, or other fees assessed by the destination country. These charges are not included in the product price or shipping charge collected by UNDURCUVUR.

Customs processing may also affect delivery times.